1 reviews | Active since Jan 2017

08 Dec 2020, 16:07

Faulty windows and refunds take foreeeever!!!

Faulty windows refund drama!

Credit card refund will take 48 hrs. Day 8 still waiting. Excuses are that the bank did it. The head office didn't do something and also now it will take 3 weeks because the bank has a holding account and other such nonsense. The software doesn't load on the laptop from computer mania because i need to upgrade the Windows software to pro when i have the exact same windows setup on 8 different training pc's ? Computer mania windows is a special one where my training centre software doesn't load......Email addresses change for contact persons? It just seems like any old excuse/story will do .....the truth is not anywhere in anyone's vocabulary.

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Replies (1)
Computer Mania (Pty) Ltd
Computer Mania (Pty) Ltd's reply08 Dec 2020, 16:21
Official
Good day Enel. Unfortunately, a refund of an EFT machine is completely controlled by the banks.  We have no control over the transaction. Could I kindly request that you contact me on our head office number (on our website - I cant publish it on Hellopeter). Many thanks. Colin -