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Idané Coetzee
1 reviews | Active since Jul 2022
02 Aug 2022, 11:10
Empty Promises
Head Office has been in contact with me and have promised to exchange my broken laptop for a new one. However they told me that on Friday, and said that they were still working on the paperwork. Today, is Tuesday, and marks 5 weeks without my laptop and I've yet to be informed of when I will be receiving it.
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Idané Coetzee's updateReviewer Update
04 Aug 2022, 18:39Computer Mania is the worst business I have ever had the displeasure of buying a product from. They've been lying to me since I started complaining. First they tell me my laptop has been Acer SA and that they're having trouble procuring a part, then they tell me that my laptop has been lying around at their supplier for 5 weeks with nobody working on it. After that they tell me the parts will be coming on 30/07 and that I will be receiving my laptop either 06/08 or 08/08. Then I get told that the parts only arrived in the country on the 30th and that I will need to wait another week or two for my laptop. Their story keeps changing but my opinion stays the same - 0/10 would not recommend this company to anyone. Lying to a customer is a bad business policy - keeping me without my laptop for 6 weeks is even worse.
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Idané Coetzee's update04 Aug 2022, 18:39
Reviewer Update
Computer Mania is the worst business I have ever had the displeasure of buying a product from. They've been lying to me since I started complaining. First they tell me my laptop has been Acer SA and that they're having trouble procuring a part, then they tell me that my laptop has been lying around at their supplier for 5 weeks with nobody working on it. After that they tell me the parts will be coming on 30/07 and that I will be receiving my laptop either 06/08 or 08/08. Then I get told that the parts only arrived in the country on the 30th and that I will need to wait another week or two for my laptop. Their story keeps changing but my opinion stays the same - 0/10 would not recommend this company to anyone. Lying to a customer is a bad business policy - keeping me without my laptop for 6 weeks is even worse.