Computer Mania Somerset Mall branch - laptop

Somerset Mall branch. Ruan needs to up his game at this branch. Their customer support is really lacking and does not reflect well for Computer Mania. I brought in a laptop on the 2nd of June 2026. They stated nothing is wrong and gave it back., 2 days later I returned it for the same problem. They send it to their head office. HO returned it to the branch which I collected. Wasn't working at all. Phoned them and eventually they came back stating the HO should have send it to the supplier as it was faulty. Took it back again on the 22nd June. It was only send to supplier on the 29th June. On the 28th July I was informed that the laptop has been repaired and will be in the 28th or 29th. I phoned again at the end of day the 29th to find out where the laptop is. I asked the branch to come back to me where the laptop it. Still nothing and still waiting.