Bad Attitude and Unhelpful Spirt

Dear Computer Mania,

I am writing to express my disappointment with the service I received from one of your sales representatives. During my recent visit to your store, I encountered a man with a bad attitude and unhelpfulness. I had asked if he could plug in a C type device so I could be sure it would work, but he told me I would first have to buy the device.

I found this response to be very unprofessional and not at all helpful. As a result of this interaction, I decided not to purchase the device from your store, which would have been a sale of over R1100. Instead, I went to a neighboring store called Experimax Canal Walk, where I received excellent service from a friendly and helpful sales representative who even plugged in the device for me to ensure it was working correctly.

I brought this incident to the attention of your store manager, but I still feel the need to express my frustration with the poor service I received from your sales rep. Based on his attitude and unhelpfulness, I cannot recommend your store to others.

I hope you take my feedback seriously and make an effort to improve your customer service in the future. Thank you for your attention to this matter.

Sincerely,