Service delivery failures - ongoing

Compeg just doesn't do what it promises during the sales pitch, take-on meeting and in the contract.<br> There are simple managing agent responsibilities that aren't being done, emails of complaint are ignored and the Director, Clive Ginsberg, responds with a 'middle finger' attitude.<br> Getting the books audited for a small complex has been ongoing for nearly a year as Mark Khan hasn't bothered to follow up.<br> Claims to the insurance company for burst geysers haven't been submitted and the excess hasn't been invoiced to the owners, as was instructed to Compeg by the Body Corporate. <br> A material part of business take-on was a reconciliation and investigation of incorrect accounts from CoJ which has not been done in more than a year. The response is that this is not something that Compeg does - despite it being part of the sales and contracting processes - and that an external organistaion must be hired, at a cost of R4000.<br> <br> Buyer BEWARE when dealing with Compeg