Left in the dark - No service

<p>Loretta van Heerden is the portfolia manager for our Complex. Cape Wagtail Mews. We have always had issues even before Compeg took over. The trustees never provide feedback there has never been meetings its going to be a year. On Wednesday I go onto ABSA app to buy prepaid electricity but kept getting unknown error. As I was already very low on units was stressed. Called Ekhureleni was told to go there as my account is blocked as we are in arrears. I went there not understanding arrears how? I get there to find out the whole complex has been blocked as Trustees and Compeg did not bother to pay and our account is in arrears. We call Loretta who first denied this is there issue as they have paid. I went to creditors at the municapality and they showed me on screen. What is puzzling is every month we pay R900 for water so why am I been blocked. I slept in the dark, woke up with cold shower, had to get ice for my fridge and freezer contents. We called Loretta this morning but she is avoiding our calls this will be day 2 and no feedback. I wonder why Rental agents exist as they provide thee worst service forgetting we actually pay them. We have incured extra cost due to their incompetence and have had to take the legal route with all this.</p> <p>DO NOT USE COMPEG</p>