KR
Karin R
1 reviews | Active since Jun 2021
17 Nov 2021, 14:51
Worst service ever🤬😡🤬😡 Wish there was a minus rating scale.
This medical scheme is extremely ***********. I phoned them twice this week and the call centre agents are clueless - they cannot answer a question pertaining to my medical plan. When I tell them that what they are saying is different than the information on their website, they put the phone down in your ear. There is no other contact number other than the call centre. They are very quick to collect the premiums monthly, but are not willing to assist if you have to go for dental work done and need to arrange it with the medical aid, you get nothing out of them.
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Replies (1)CompCare Medical Scheme's replyOfficial
17 Nov 2021, 14:55Dear Karin
Thank you for bringing this matter to our attention, we apologise for your experience. A consultant will be in touch to assist you as soon as possible.
Kind regards
The CompCare customer experience team
Thank you for bringing this matter to our attention, we apologise for your experience. A consultant will be in touch to assist you as soon as possible.
Kind regards
The CompCare customer experience team
CompCare Medical Scheme's reply17 Nov 2021, 14:55
Official
Dear Karin
Thank you for bringing this matter to our attention, we apologise for your experience. A consultant will be in touch to assist you as soon as possible.
Kind regards
The CompCare customer experience team
Thank you for bringing this matter to our attention, we apologise for your experience. A consultant will be in touch to assist you as soon as possible.
Kind regards
The CompCare customer experience team
