1 reviews | Active since Apr 2018
Worst Medical Aid Scheme - Do not Subscribe
It is disappointing that I paid to be covered by the medical aid in February 2017 comes December 2017 - I was not coved and still, I was battling to get my medical aid membership activated. I visited the doctor I end up paying from my pocket. I still owe the doctors' consultation fees because the previous visits were not paid by the scheme.
I am now claiming the money I paid no one id responding to me, all they are ignoring my emails, If I call I am using a lot of airtime, on answering machines, to be told hold on, we will call you back - the callback which has never happened.
Is there anyone who knows where can I report my case so that I will be heard get my refund back. Please, knowledgeable people, help me. I regrate invest my confidence in this medical scheme.
Good day Edison,
Thank you for bringing this matter to our attention. We were most concerned to receive your message and fully understand your concerns. Please supply us with your membership number and contact details, to give us the opportunity to look into this matter. We will revert with an update for you within one business day.
Kind regards
The CompCare Wellness customer experience team
Good day Edison,
Thank you for bringing this matter to our attention. We were most concerned to receive your message and fully understand your concerns. Please supply us with your membership number and contact details, to give us the opportunity to look into this matter. We will revert with an update for you within one business day.
Kind regards
The CompCare Wellness customer experience team
Good day Edison
Once again, thank you for bringing this matter to our attention. We were most concerned to receive your message and fully understand your concerns. We have been trying to get in touch with you, but we are unable to do so without your correct details.
Could you kindly respond to our inbox messages with your reference number, membership number, and your contact details in order for us to be of assistance to you?
Kind regards
The CompCare Wellness customer experience team
Good day Edison
Once again, thank you for bringing this matter to our attention. We were most concerned to receive your message and fully understand your concerns. We have been trying to get in touch with you, but we are unable to do so without your correct details.
Could you kindly respond to our inbox messages with your reference number, membership number, and your contact details in order for us to be of assistance to you?
Kind regards
The CompCare Wellness customer experience team