AS
Aneke S

1 reviews | Active since Jan 2019

14 Apr 2022, 12:40

WORST MEDICAL AID ON EARTH. DISGUSTED

Worst medical aid on Earth. They declined my previous 2 gynaecologist visits that I am entitled to from my maternity benefits. When I phoned to sort it out the guy on the phone said it's because I didn't visit a GP to confirm my pregnancy. Absolutely incompitent people working there. After struggling for how long with the guy on the phone I asked him to have his boss phone me as clearly he has no idea what he's talking about. So he opted to put the phone down in my ear. Disgusted at this terrible service!!

0
Replies (2)
AS
Aneke S's update14 Apr 2022, 12:42
Reviewer Update
Aneke Hunter
***
CompCare Medical Scheme
CompCare Medical Scheme's reply03 May 2022, 12:48
Official
Dear Aneke

Thank you for bringing this matter to our attention. We were most concerned to receive your message and fully understand your concerns, kindly provide us with your membership details in a Facebook inbox message? Please give us the opportunity to look into this matter and we will revert with an update for you within one business day. 

Kind regards 
The CompCare customer experience team