MvdP
Mari van der Poll
1 reviews | Active since May 2024
16 Jul 2024, 16:02
Worst Medical Aid
Was admitted to casualties, none of my tests were paid on the 10th of July.
Referred to specialist where the procedure was authorised and then after that declined. This is the worst medical aid, only their oncology department is wonderful.
I will not recommend anyone to join CompCare. I had no choice as my previous medical aid was taken over by CompCare.
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CompCare Medical Scheme's replyOfficial
19 Jul 2024, 11:19Good day Mari
Thank you for getting in touch and raising your concerns with us. Our sincere apologies for your experience. We have escalated your complaint to the correct department and a consultant will be in touch to assist you as soon as possible.
Kind regards
The CompCare customer experience team
Thank you for getting in touch and raising your concerns with us. Our sincere apologies for your experience. We have escalated your complaint to the correct department and a consultant will be in touch to assist you as soon as possible.
Kind regards
The CompCare customer experience team
CompCare Medical Scheme's reply19 Jul 2024, 11:19
Official
Good day Mari
Thank you for getting in touch and raising your concerns with us. Our sincere apologies for your experience. We have escalated your complaint to the correct department and a consultant will be in touch to assist you as soon as possible.
Kind regards
The CompCare customer experience team
Thank you for getting in touch and raising your concerns with us. Our sincere apologies for your experience. We have escalated your complaint to the correct department and a consultant will be in touch to assist you as soon as possible.
Kind regards
The CompCare customer experience team