What must I do to get feedbac****

<p> For a company who is so up to speed with invoices, statements and adverti*****ts, they are absolutely TERRIBLE with any other type of communication. I have sent queries, compliants with absolutely no response. I don't have time to sit around for hours on the phone fighting with someone. Why is it so hard to reply on an email? </p> <p>First problem: I phoned to confirm, my antinatal dr appointment claims are NOT supposed to come off of my AFB, guess what, they took it off my AFB.</p> <p>Second problem: I can't even get my monthly cronic medication from Clicks, because Compcare changed their codes and advised no one. So they can't put my claim through.</p> <p> </p> <p>What is going on?! Why do I constantly have to fight to get things done right!!</p>