RK
Reshika K

1 reviews | Active since Jul 2015

15 Oct 2015, 09:30

Very poor payment to service providers

Our accounts have been outstanding for a while and all the contact centre can tell me is \claim is in processing

0
Replies (1)
CompCare Medical Scheme
CompCare Medical Scheme's reply15 Oct 2015, 15:56
Official
Hello Reshika123,

Dear Ms Karamchand

Thank you for bringing your concerns to our attention so that we could address them. We apologise for the unacceptable service you have experienced and will contact you directly to rectify this matter as soon as possible.

Please rest assured that the wellbeing of the members we serve is of primary concern to us. We value all feedback that will enable us to improve our service delivery.

We hope that you will in future be able to experience the quality service delivery that we pride ourselves on at CompCare.

Yours in service
The CompCare Service Team