MS
Mike S

1 reviews | Active since Jan 2021

20 Jun 2022, 13:44

Useless as always

Still just as useless as always. Claim after claim is just a terrible experience with these people. Promise after promise and no results. Why pay a premium if you must fight for everything they must pay for. My daughter has been battling for months to get a claim paid out for her baby's blood tests as Compcare rejects the BABY's blood tests by saying the mother's blood test (which she did not claim for) is not covered. They are just useless.

0
Replies (3)
CompCare Medical Scheme
CompCare Medical Scheme's reply20 Jun 2022, 14:26
Official
Dear Mike

Thank you for bringing this matter to our attention. We were most concerned to receive your message and fully understand your concerns. A consultant will be in touch.

Kind regards The CompCare customer experience team 
MS
Mike S's update21 Jun 2022, 16:44
Reviewer Update
Mr Tebogo Modukanele phoned me yesterday and said that he fully understands the problem and PROMISSED to sort it out BEFORE 12 noon today and also PROMISSED to report back to me BEFORE 12 noon today.
It is now 16h43 and I am still waiting.
Absolutely useless lot as all the reviews on Hellopeter prove them to be.
CompCare Medical Scheme
CompCare Medical Scheme's reply22 Jun 2022, 09:27
Official
Dear Mike

We are escalating your concern and have requested that a consultant gets in touch as soon as possible.

Kind regards
The CompCare customer experience team