PB
PJ B

1 reviews | Active since Sept 2019

19 Sept 2019, 14:44

STAY AWAY FROM THIS MEDICAL AID

"B VAN DER WATT - ***: Outstanding xray account REF AU137035 Mast Keano. "This subject heading I've been seeing for almost 2 months. They have decided not to pay the claim as it is stale. All supporting documents were sent as proof the claim was submitted on time. We've been with them for 3 years not missing one debit order. I will be handing all relevant proof over to the ombudsman to handle this further. I so wish the ombudsman can see all these reviews and investigate these matters.

0
Replies (1)
CompCare Medical Scheme
CompCare Medical Scheme's reply19 Sept 2019, 14:51
Official
 
Good day PJ

Thank you for bringing this matter to our attention. We were most concerned to receive your message and fully understand your concerns. Please give us the opportunity to look into this matter and we will revert with an update for you within one business day. 

Kind regards 
The CompCare Wellness Medical Scheme customer experience team