LS
Lucas S

1 reviews | Active since Mar 2016

25 Apr 2024, 11:44

*********** staff

Compcare don't take their clients serious, i requested something on Monday and i also followed up three times, but my matter is only being escalated today. Very *********** staff.

0
Replies (2)
LS
Lucas S's update25 Apr 2024, 12:12
Reviewer Update
My matter was apparently escalated to head of IT, and the funny thing is that the head of IT has just responded and said he does not deal with such matters. So i am being left on a lurch now.I think is time i start searching for another medical scheme.
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CompCare Medical Scheme
CompCare Medical Scheme's reply25 Apr 2024, 12:45
Official
Dear Lucas

Our apologies for your experience. Someone from the scheme will contact you soon to assist you. 

Kind regards, CompCare customer experience team.