Shocking, service and clinical services
You conveniently lost my husbands pmb and we now had to pay all of this medication out of pocket ! on top of this I also laid a complaint about you not approving my venlaflaxine as its part treatment of my for thyroid apparently you will not cover this as its part of depression if any of you actually understood the clinical side of having this disorder you would or might look into allowing medication to allow your members to cope
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Replies (3)
CompCare Medical Scheme's replyOfficial
04 Oct 2022, 14:25Good day Jackie
Thank you for bringing this matter to our attention. We were most concerned to receive your message and fully understand your concerns. Please give us the opportunity to look into this matter and we will revert with an update for you within one business day.
Kind regards
The CompCare Wellness Medical Scheme customer experience team
Thank you for bringing this matter to our attention. We were most concerned to receive your message and fully understand your concerns. Please give us the opportunity to look into this matter and we will revert with an update for you within one business day.
Kind regards
The CompCare Wellness Medical Scheme customer experience team
CompCare Medical Scheme's reply04 Oct 2022, 14:25
Official
Good day Jackie
Thank you for bringing this matter to our attention. We were most concerned to receive your message and fully understand your concerns. Please give us the opportunity to look into this matter and we will revert with an update for you within one business day.
Kind regards
The CompCare Wellness Medical Scheme customer experience team
Thank you for bringing this matter to our attention. We were most concerned to receive your message and fully understand your concerns. Please give us the opportunity to look into this matter and we will revert with an update for you within one business day.
Kind regards
The CompCare Wellness Medical Scheme customer experience team
's updateReviewer Update
14 Oct 2022, 19:40Guys I've received a call but still waiting for the final outcome please contact me urgently
's update14 Oct 2022, 19:40
Reviewer Update
Guys I've received a call but still waiting for the final outcome please contact me urgently
CompCare Medical Scheme's replyOfficial
17 Oct 2022, 09:25Good morning Jackie
Thank you for bringing this to our attention. We have received your message and have escalated it to the correct department.
Kind regards
The CompCare Wellness Medical Scheme customer experience team
Thank you for bringing this to our attention. We have received your message and have escalated it to the correct department.
Kind regards
The CompCare Wellness Medical Scheme customer experience team
CompCare Medical Scheme's reply17 Oct 2022, 09:25
Official
Good morning Jackie
Thank you for bringing this to our attention. We have received your message and have escalated it to the correct department.
Kind regards
The CompCare Wellness Medical Scheme customer experience team
Thank you for bringing this to our attention. We have received your message and have escalated it to the correct department.
Kind regards
The CompCare Wellness Medical Scheme customer experience team