Shocking service

Following my complaint on this forum on the 30th of December re. the short payment on a consultation on the 5th of December, it is now the 16th of January and nothing has been sorted out.

I had a lady phoning me from Compcare on the day I posted the complaint. I must please get the referral letter from the referring doctor and email it to *********** and she will motivate it etc etc.

I have done that now twice and both times they`ve come back to me with replies that don`t even relate to the problem. Can I not send this to one specific person that knows what`s going on? All just wasting time. Consultation was on the 5th of December and it is now the 15th of January and we still waiting to get re-imbursed! Add your reply