AL
Ana L

1 reviews | Active since Mar 2009

10 Feb 2022, 13:34

Service is just shocking

It is now a year later and the pharmacy is still waiting to get paid after I re-submitted all the paperwork in September 2021 to the claims department.

What is taking so long? I have also been waiting for billing to sort out my premium after having sent my daughter`s varsity registration papers twice.

It`s unbelievable how everything is such a mission to sort out

0
Replies (1)
CompCare Medical Scheme
CompCare Medical Scheme's reply10 Feb 2022, 13:43
Official
Dear Ana

Our sincerest apologies for your experience, we can understand how frustrating this must be for you. A consultant will be in touch with you. 

Kind regards
The CompCare customer experience team.