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ronnievdp R

1 reviews | Active since May 2016

02 Jul 2020, 08:58

******* service as usual

Waiting for dental authorisation since sending the quote on 29th June. Haven not been contacted within 2 working days as per your useless automated email response. Ref ***. why the bad customer service??

0
Replies (1)
CompCare Medical Scheme
CompCare Medical Scheme's reply02 Jul 2020, 09:03
Official
Good day Ronnie

Thank you for bringing this matter to our attention. We were most concerned to receive your message and fully understand your concerns. Please give us the opportunity to look into this matter and we will revert with an update for you within one business day. 

Kind regards 
The CompCare Wellness Medical Scheme customer experience team