JJ
Jacqueleen J

1 reviews | Active since May 2012

20 Dec 2022, 10:54

Ridiculous turnaround times

I am really getting annoyed with Compcare now. I tried to phone to arrange for a transactional history report and once again the number on your website does not work. I am also sending emails as I need documents to finalise a gap cover claim but no one is answering. This has been going on for a month now. Can someone please get back to me today still!!!

0
Replies (1)
CompCare Medical Scheme
CompCare Medical Scheme's reply20 Dec 2022, 11:55
Official
Dear Jacqueleen 

Thank you for reaching out to us and bringing this matter to our attention. We apologise for your experience and a consultant will be in touch to assist you as soon as possible. 

Kind regards
The CompCare customer experience team