Quite possibly the worst Medical Aid available

It takes a lot for me to complain but I have had enough and am hoping that this comment will deter anyone researching Compcare as a possible medical aid from joining them. I have never had a pleasant experience with them and no matter what it is I have to do or inquire about it is absolutely always a mission. I am type 1 diabetic and the amount of times they have suspended me without warning due to payments not being received (which have actually been made on time as usual ever single month) is ridiculous. For someone on chronic medication, suspension without warning is not an option! Not to mention the fact that when pointing out that the error is on their side, they take 30 days to reinstate me, is insane. My recent pleasant experience is trying to become a CDE patient and sending Compcare an email query which 1 month later still has not been answered. I then phoned the call centre only to be cut off twice and passed onto 3 different departments as no one knows what I am talking about or how to help. I will be sure to swop medical aids as soon as possible. I have enough problems as a diabetic I don't need to constantly fight for good medical care on top of it