LK
Louis K

1 reviews | Active since Sept 2016

14 Jul 2022, 13:29

Poor service and response time

Worst possible call centre of all medical aid call centres in RSA. Pathetic, waited 20 min then the agent put me on hold for 10 minutes, absolutely disgusting waiting time!!

0
Replies (1)
CompCare Medical Scheme
CompCare Medical Scheme's reply14 Jul 2022, 13:34
Official
Good day Louis

Thank you for bringing this matter to our attention. Please give us the opportunity to look into this matter and we will revert with an update for you within one business day. 

Kind regards 
The CompCare Medical Scheme customer experience team