PC
Patson C
1 reviews | Active since May 2024
08 May 2024, 10:34
No transparency on refund policy
Compcare customer service is very bad, have been trying to get a refund for the last month with no luck. Its so frustrating having to beg for your refund.
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Replies (3)0
Replies (3)
CompCare Medical Scheme's replyOfficial
08 May 2024, 12:41Hi Patson
Our apologies for your experience. Someone from the scheme will contact you soon to assist you.
Kind regards, CompCare customer experience team.
Our apologies for your experience. Someone from the scheme will contact you soon to assist you.
Kind regards, CompCare customer experience team.
CompCare Medical Scheme's reply08 May 2024, 12:41
Official
Hi Patson
Our apologies for your experience. Someone from the scheme will contact you soon to assist you.
Kind regards, CompCare customer experience team.
Our apologies for your experience. Someone from the scheme will contact you soon to assist you.
Kind regards, CompCare customer experience team.
PC
Patson C's updateReviewer Update
08 May 2024, 12:50I have been in contact with someone for the past month but I am still to receive any positive feedback or feedback on when I am going to get my refund. My matter was referred to contributions department but apparently they have not yet found a way to assist, and that is so frustrating.
PC
Patson C's update08 May 2024, 12:50
Reviewer Update
I have been in contact with someone for the past month but I am still to receive any positive feedback or feedback on when I am going to get my refund. My matter was referred to contributions department but apparently they have not yet found a way to assist, and that is so frustrating.
CompCare Medical Scheme's replyOfficial
08 May 2024, 13:02Apologies for your experience, Patson. We have escalated your complaint, and a consultant will contact you soon.
CompCare Medical Scheme's reply08 May 2024, 13:02
Official
Apologies for your experience, Patson. We have escalated your complaint, and a consultant will contact you soon.