1 reviews | Active since May 2016

18 May 2016, 09:45

NO feedback as usual

<p>Still waiting for feedback on ref number ***. Then when I follow up on that reference number I get an new automated response with a new reference number.</p> <p>You seriously need to sort out your communication</p> <p> </p>

0
Replies (3)
CompCare Medical Scheme
CompCare Medical Scheme's reply18 May 2016, 10:11
Official

Dear Mr van der Peet

Thank you for bringing your concerns to our attention so that we could address them. We apologise for the unacceptable service you have experienced and will contact you directly to rectify this matter as soon as possible.

Please rest assured that the wellbeing of the members we serve is of primary concern to us. We value all feedback that will enable us to improve our service delivery.

We hope that you will in future be able to experience the quality service delivery that we pride ourselves on at CompCare.

Yours in service

The CompCare Service Team

's update24 May 2016, 09:00
Reviewer Update
HI just following up on this thanks
's update27 May 2016, 13:24
Reviewer Update
Please could Norma confirm her email address, as emails are bouncing back. I have *** I tried calling but no answer, many thanks.