Mrs. H. Liebenberg

Very furious at Comp Care, we were a member with them and also changed over to another Medical Aid 2024. To date 2027 they have handed me over for money owing to them stipulating they have tried by "only" emailing me then regards to this matter, when I approached them why they never mentioned this to my Broker when cancelling in 2024 or trying to contact my Broker in this matter to get hold of me as they could not via email (stipulating to them that the email they have used had falling away) I had no proper feedback, poor customer service received from Team Leader Phumzile Msomi. The fact that I am handed over due to a lack of communication effort from 2024 has me mad, it is actually not about the few rands they are fussing about come to think of it but actually the way they have gone about this, not even to state that the one email they have send in 2024 stated the money was owing to me but in "their error" the email was changed over to me owing. Their commination, following up tactics, customer service is very poor and i would not recommend anyone using their scheme my point of view.