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chris S

1 reviews | Active since Mar 2009

06 Mar 2025, 06:36

Massive increase in rate

Membership number: JCS***

Chris Smit <***> 06:30 (3 minutes ago) to Compcare

"Please find attached your mini-statement displaying claims that have been processed on your behalf. At the end of each month you will receive a detailed monthly statement showing all transactions relating to your claims for the specific month." I did not ask for a mini statement. I want to know why my Payment has gone up by 27%. I notice that there is a 27% increase in my payment since Jan 2025.

Jan R13498. Feb R13498 , March R17206 What is this all about? I have not been warned that there is a massive increase coming. Please advise soonest as I cannot afford to keep up the insurance at this price.

CP Smit

0
Replies (1)
CompCare Medical Scheme
CompCare Medical Scheme's reply06 Mar 2025, 08:21
Official
Dear Chris,
Our sincere apologies for your experience. We have escalated your complaint, and a consultant will be in touch to assist you. 

Kind regards
The CompCare customer experience team