1 reviews | Active since Jul 2024
Learn to give correct information
I pay R2291 every month for the selfnet plan. I left discovery and moved over to compcare not telling me I will be on a 3 month waiting period before I can use my medical aid. Mind you I told them I have endometriosis so I need to be covered fully and the lady I spoke to said I will be covered I went to my GP they rejected the amount never paid my doctor yesterday I went back he tells me your medical aid says you will only be able to use your medical aid from the first of september yet my medical card shows when I joined the plan
I ended up in hospital now they dont cover anything all the statements I get they reject all the amount so where should i get R16000 to cover my hospital bill?? why am I paying R2291 on a **** cover
One things those employees at compcare has no idea what they are doing if they not double debiting my account than I get a **** service I have also been telling them to move my debit date to the 25th I am still waiting and its been months.
This is one **** medical aid .
Thank you for getting in touch and raising your concerns with us. Our sincere apologies for your experience. We have escalated your complaint to the correct department and a consultant will be in touch to assist you as soon as possible.
Kind regards
The CompCare customer experience team
Thank you for getting in touch and raising your concerns with us. Our sincere apologies for your experience. We have escalated your complaint to the correct department and a consultant will be in touch to assist you as soon as possible.
Kind regards
The CompCare customer experience team
