1 reviews | Active since May 2016

18 Jun 2020, 10:11

*********** med aid

Submitted my claim 4th June. 17th June I get statement saying I am suspended and claim is rejected. Took this up with you (Donald) and demanded payment but you say your payment run is closed and it will be the next one. Not even an apology from donald. not acceptable, will be takiing this further.

0
Replies (1)
CompCare Medical Scheme
CompCare Medical Scheme's reply18 Jun 2020, 10:18
Official
Good day Ronnie

Thank you for bringing this matter to our attention. We were most concerned to receive your message and fully understand your concerns. Please give us the opportunity to look into this matter and we will revert with an update for you within one business day. 

Kind regards 
The CompCare Wellness Medical Scheme customer experience team