SH
Steven H
1 reviews | Active since Jul 2009
10 May 2022, 09:07
I would not recommend Compare Medical Aid
Take forever to answer emails, then don't address the issue at hand. Struggle to get accounts paid ( despite having excess savings). No accountability.
Helpful (0)
Replies (3)0
Replies (3)
CompCare Medical Scheme's replyOfficial
23 May 2022, 10:25Dear Steven
Thank you for bringing this matter to our attention. We were most concerned to receive your message and fully understand your concerns, kindly provide us with your membership details in a Facebook inbox message? Please give us the opportunity to look into this matter and we will revert with an update for you within one business day.
Thank you for bringing this matter to our attention. We were most concerned to receive your message and fully understand your concerns, kindly provide us with your membership details in a Facebook inbox message? Please give us the opportunity to look into this matter and we will revert with an update for you within one business day.
Kind regards
The CompCare customer experience team
CompCare Medical Scheme's reply23 May 2022, 10:25
Official
Dear Steven
Thank you for bringing this matter to our attention. We were most concerned to receive your message and fully understand your concerns, kindly provide us with your membership details in a Facebook inbox message? Please give us the opportunity to look into this matter and we will revert with an update for you within one business day.
Thank you for bringing this matter to our attention. We were most concerned to receive your message and fully understand your concerns, kindly provide us with your membership details in a Facebook inbox message? Please give us the opportunity to look into this matter and we will revert with an update for you within one business day.
Kind regards
The CompCare customer experience team
SH
Steven H's updateReviewer Update
23 May 2022, 14:13I am not on facebook
SH
Steven H's update23 May 2022, 14:13
Reviewer Update
I am not on facebook
CompCare Medical Scheme's replyOfficial
08 Jun 2022, 13:39Dear Steven
Please see below:
Please be advised that I have tried numerous times to make contact with the member on the cell phone number provided below to no avail.
I have picked up the member's details and a few of their emails that the member has sent, I need a convenient time to discuss the member's complaint with him.
Kind regards
The CompCare customer experience team
Please see below:
Please be advised that I have tried numerous times to make contact with the member on the cell phone number provided below to no avail.
I have picked up the member's details and a few of their emails that the member has sent, I need a convenient time to discuss the member's complaint with him.
Kind regards
The CompCare customer experience team
CompCare Medical Scheme's reply08 Jun 2022, 13:39
Official
Dear Steven
Please see below:
Please be advised that I have tried numerous times to make contact with the member on the cell phone number provided below to no avail.
I have picked up the member's details and a few of their emails that the member has sent, I need a convenient time to discuss the member's complaint with him.
Kind regards
The CompCare customer experience team
Please see below:
Please be advised that I have tried numerous times to make contact with the member on the cell phone number provided below to no avail.
I have picked up the member's details and a few of their emails that the member has sent, I need a convenient time to discuss the member's complaint with him.
Kind regards
The CompCare customer experience team