Horrid service

My last post which was yesterday during the course of the day this is to the pmb department at compare the client services department at compare I have been in communication with the u 2 2 to 4 emails have been sent with the originalally requested documentation I received an email during the course of today advising that you need a motivational letter which was sent three times already yesterday um to date I have gotten no response I have seen through a quotation from dis-chem the motivational letter and I have received no feedback my question to concave is do you not understand the enormity of a chronic condition do you not understand or heed a doctor's request you cannot expect an individual who has multiple chronic conditions to wait for you and your departments to make relevant or life changing the decisions based on a customers or patient's health surely compare can come to the party without having to constantly going to hello Peter just to obtain a resolution to a problem I confronted and dressed my issue with the pnb dep department more than 4 weeks ago but they were insistent on a motivational letter now I'm told that I'm too wait for clients services can concave come to the party and instead of claiming to have called me send me an email with a resolution to the problem my question that I post to the pmb consultant that was um discussing this issue with me was is come care willing to take responsibility should I become critically ill whilst they debate the importance of the BP monitor by one side assume that you will take full responsibility should I have to be hospitalized due to low blood pressure

Struggling to get an approval on a medical apiece that a Dr has motivated for, urs been 4 dats claims if calls made yt there us no missed calks, requesting documents 3 times byt u gav failed to resolve thisissue