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Phomolo M
1 reviews | Active since Aug 2018
23 May 2024, 10:07
Horrible Service - I just need an exit
I’ve been trying to terminate my medical aid since the 14 May 2024. I’ve been asking a medical certificate to show my exit date and no one seems to care in assisting. The credit control people who I hear are in charge of this are horrible at their job. I spoke to Kgatlhiso and Maeshibe….horrible service
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Replies (3)
CompCare Medical Scheme's replyOfficial
23 May 2024, 10:30Good day P****lo
Our apologies for your experience. Someone from the scheme will contact you soon to assist you.
Kind regards, CompCare Customer Experience Team
Our apologies for your experience. Someone from the scheme will contact you soon to assist you.
Kind regards, CompCare Customer Experience Team
CompCare Medical Scheme's reply23 May 2024, 10:30
Official
Good day P****lo
Our apologies for your experience. Someone from the scheme will contact you soon to assist you.
Kind regards, CompCare Customer Experience Team
Our apologies for your experience. Someone from the scheme will contact you soon to assist you.
Kind regards, CompCare Customer Experience Team
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Phomolo M's updateReviewer Update
23 May 2024, 13:36Thank you for your response. I finally got assistance. It’s sad we have to post on here to get immediate attention.
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Phomolo M's update23 May 2024, 13:36
Reviewer Update
Thank you for your response. I finally got assistance. It’s sad we have to post on here to get immediate attention.
CompCare Medical Scheme's replyOfficial
23 May 2024, 14:10Dear P****lo, thank you for letting us know that you have been assisted. You are most welcome to contact the online team via any of our social media pages for assistance when you need it. Kind regards, CompCare Customer Experience Team
CompCare Medical Scheme's reply23 May 2024, 14:10
Official
Dear P****lo, thank you for letting us know that you have been assisted. You are most welcome to contact the online team via any of our social media pages for assistance when you need it. Kind regards, CompCare Customer Experience Team