Here we go again

Hi

I have been in constant contact with pumpkin medical scheme I've emailed them regarding absorbitant copayments on my chronic medication the current communication with concis started in the 5th of September and every day I would follow up with an email asking for feedback as to what the investigation has proven I was asked by a consultant to get uh three months in races from dis-chem pharmacy which I did this was in through to them around about the 7th of September where it consultant by the name of Jane communicated with me via email in response to my other emails today I have yet to received any information I have a temperature cool come care medical scheme new reservations from the 52 yesterday with no less success I have been put on hold the colds been dropped once I'm transferred and my complaint Will Go On my request is simple if it patient or customer comes through to you requesting assistance respond to communication it makes a person less I rate at this point I'm flabbergasted and extremely disappointed in my constant issues that I have with this game concave midi post etc my doctors have prescribed medicine that are on the medical list that was supp**** however this came now stipulates that the is a short form of about 7 to 800 Rand per month even taking the generics instead of the originally prescribed medication these are still picking up a cop payment chronic medication department at care has advised there is no Copa payments on the medication dis-chem very abruptly and rubles is I've gone back to come care to obtain more information and I hear m story waiting the crystal remains over the last two months have paid a total of 600 to this game for my chronic medication which come here has advised should have no co-payments will I be refunded the money from k or the scheme will comp care care come back to me

Is extremely sad to think that the only way you get any communication from medical schemes and companies is if you go on to hello Peter and you publish your complaint please can compare advise as to the best way forward in the regard