RM
Rumbie M

1 reviews | Active since Mar 2021

05 Mar 2021, 15:41

Extremely bad services

Worst service and not professional service. Card was inactive for 6 months and was only active for 6 months and still paid for a full year and they are dragging this issue. They don't want to revive for the time the card was inactive. And I need this medical aid as it is required for me and they still want a fulm payment for this year.

0
Replies (1)
CompCare Medical Scheme
CompCare Medical Scheme's reply08 Mar 2021, 10:28
Official
Good day Rumbie

Thank you for bringing this matter to our attention. Please be advised that the escalation team have made contact but there was no answer. We have therefore sent an email to the member with regards to the complaint.

Kind regards
The CompCare customer experience team