1 reviews | Active since Sept 2022
DO NOT USE COMPCARE. WORST SERVICE EVER
If I could give Compcare zero stars I would. I have been with them since they took over Selfmed medical aid and in all those years I have literally claimed 4 times. (Excluding baby immunizations for 1 baby, which they also claimed to pay but had excuses not to pay at least 3 times). Twice I claimed without any problems (which was for my c-sections). The other two times I claimed for my daughter (then 3years old and now 5). The first time I LITERALLY STRUGGLED FOR OVER A YEAR to get a claim paid. After which I was charged interest which I was held liable for even though it was due to their pathetic service. Now I have been struggling again with the fourth claim for OVER 5 MONTHS. The worst part is I called them before hand and made sure I was covered for this benefit. Now they keep rejecting the claim. I call weekly and everytime they have got a new excuse. I am so fed up with this company.
Thank you for bringing this matter to our attention, we apologise for your experience. A consultant will be in touch to assist you as soon as possible.
Kind regards
The CompCare customer experience team
Thank you for bringing this matter to our attention, we apologise for your experience. A consultant will be in touch to assist you as soon as possible.
Kind regards
The CompCare customer experience team
