ME
Marvi E
1 reviews | Active since Apr 2021
21 Apr 2021, 07:20
Compcare useless Customer Services
After numerous emails and my first complaint on Hello Peter, I received a phone call of apologies from Compcare. They assured me that I would receive an email confirming my cancellation. I am still waiting. My first comment that Compcare are useless in their Customer Services is still valid! The cancellation form was sent in on the 5th February!
Helpful (0)
Replies (6)0
Replies (6)
CompCare Medical Scheme's replyOfficial
21 Apr 2021, 08:20Dear Marvi
Thank you for bringing this to our attention. A consultant will be in touch.
Kind regards
The CompCare customer experience team
Thank you for bringing this to our attention. A consultant will be in touch.
Kind regards
The CompCare customer experience team
CompCare Medical Scheme's reply21 Apr 2021, 08:20
Official
Dear Marvi
Thank you for bringing this to our attention. A consultant will be in touch.
Kind regards
The CompCare customer experience team
Thank you for bringing this to our attention. A consultant will be in touch.
Kind regards
The CompCare customer experience team
ME
Marvi E's updateReviewer Update
21 Apr 2021, 08:45I do not need anyone to sweet talk me. I just want a letter of confirmation of my cancellation!
ME
Marvi E's update21 Apr 2021, 08:45
Reviewer Update
I do not need anyone to sweet talk me. I just want a letter of confirmation of my cancellation!
CompCare Medical Scheme's replyOfficial
21 Apr 2021, 08:56Certainly Marvi
We have notified the Scheme.
Kind regards
The CompCare customer experience team
We have notified the Scheme.
Kind regards
The CompCare customer experience team
CompCare Medical Scheme's reply21 Apr 2021, 08:56
Official
Certainly Marvi
We have notified the Scheme.
Kind regards
The CompCare customer experience team
We have notified the Scheme.
Kind regards
The CompCare customer experience team
CompCare Medical Scheme's replyOfficial
21 Apr 2021, 10:11Dear Marvi
Please see the response from the Scheme below:
Please be advised that the sender’s complaint was resolved on the 12th of April 2021 already and the necessary feedback was provided.
Feedback was provided to both the member who used to be active on the scheme as well as the employer who is the one who submitted the complaint.
The same feedback which was initially provided on the 12th of April 2021, has once again been forwarded to the member’s employer.
Kind regards
The CompCare customer experience team
Please see the response from the Scheme below:
Please be advised that the sender’s complaint was resolved on the 12th of April 2021 already and the necessary feedback was provided.
Feedback was provided to both the member who used to be active on the scheme as well as the employer who is the one who submitted the complaint.
The same feedback which was initially provided on the 12th of April 2021, has once again been forwarded to the member’s employer.
Kind regards
The CompCare customer experience team
CompCare Medical Scheme's reply21 Apr 2021, 10:11
Official
Dear Marvi
Please see the response from the Scheme below:
Please be advised that the sender’s complaint was resolved on the 12th of April 2021 already and the necessary feedback was provided.
Feedback was provided to both the member who used to be active on the scheme as well as the employer who is the one who submitted the complaint.
The same feedback which was initially provided on the 12th of April 2021, has once again been forwarded to the member’s employer.
Kind regards
The CompCare customer experience team
Please see the response from the Scheme below:
Please be advised that the sender’s complaint was resolved on the 12th of April 2021 already and the necessary feedback was provided.
Feedback was provided to both the member who used to be active on the scheme as well as the employer who is the one who submitted the complaint.
The same feedback which was initially provided on the 12th of April 2021, has once again been forwarded to the member’s employer.
Kind regards
The CompCare customer experience team
ME
Marvi E's updateReviewer Update
21 Apr 2021, 10:17We did not receive ANY communication from CompCare.
ME
Marvi E's update21 Apr 2021, 10:17
Reviewer Update
We did not receive ANY communication from CompCare.
CompCare Medical Scheme's replyOfficial
21 Apr 2021, 10:45Dear Marvi
Please see above that the information has been forwarded to your employer.
Kind regards
The CompCare customer experience team
Please see above that the information has been forwarded to your employer.
Kind regards
The CompCare customer experience team
CompCare Medical Scheme's reply21 Apr 2021, 10:45
Official
Dear Marvi
Please see above that the information has been forwarded to your employer.
Kind regards
The CompCare customer experience team
Please see above that the information has been forwarded to your employer.
Kind regards
The CompCare customer experience team