CompCare the most pathetical medical aid

I am really disappointed in CompCare. Firstly I was send for xrays of my knee because of chronic knee pain that is just getting worse and worse. According to CompCare or previously Selfmed the only requirement was that your GP needs to refer you for xrays which was the case. CompCare refuses to pay for the bill reason unknown. I am suffering from arthritis and gout which I use chronic medication for, that caused damaged to the knee that leeds to the knee pain. After the xrays I was refered to a specialist by my GP. The specialist needs to do aarthroscopic surgery. Guess what CompCare again refuses to pay for anything, because its not a pmb condition according to them. I am was a member of Selmed which CompCare took over for the last 5 years and till today nobody can give me a list of the pmb conditions they cover which is apparently only 26 while all other medical aids cover up to 256 pmb conditions. In 5 years I only had my gallbladder removed so I am not a liability to the medical scheme for often being admitted to hospital, but now that I have a need they refuse to assist me. This condition is currently influencing my ability to do my work as an employee in the transport industry and the possibility exist that I can loose my job just because my medical aid refuse to assist me. I will in future recommend no person to even think about supporting CompCare since they are only there to collect premiums but when it comes to pay they refuse everything.