CompCare NEGLIGENCE, INCOMPETENCE & *****ULENCY

This medical aid scheme is absolutely disgusting and *********** on a product and service level. They have no processes in place, they have absolutely no regard for PAYING CUTOMERS, they have no work ethic or values and ZERO courtesy toward their clients. CompCare was supposed to have paid an amount of around R1340 to my account to pay to the hospital and doctors. However, they had paid that amount to the incorrect account and now they're saying that they did not have the correct banking details. This is FALSE and here is why. The account from which they have been debiting their premium over the last few years from is my main transactional account so how can you debit from the correct account but credit the incorrect account. This is either incompetence, negligence or *****. I have been receiving constant messages and emails and reminders to pay the doctors and the hospital and even threats to be handed over to their attorney and after bringing this to their attention last year in November ABSOLUTELY NOTHING has been done until now. I had to take a loan and pay the doctors and hospitals fee and because of my medical aid I am now in debt. I would also like to take this opportunity to call out SHERWIN ADOLPH who is a ****, MAKES FALSE PROMISES and has ABSOLUTELY NO SYMPATHY WHATSOVER and almost seems like he is completely uninterested in his job as we've tried contacting him numerous times yet he never takes our call. He said on a recorded call that if we paid the doctors from our own pocket CompCare would then compensate us however that has not been the case. We were also promised on a recorded call to be contacted by a Michelle or Merchelle but as you can imagine that never happened either. If anyone is thinking or considering CompCare as a medical aid service provider DONT. Their customer service is pathetic and as far as their processes go I don't think they have any. Very soon this review will be on social media and in the newspaper so people know how CompCare conducts their business.