VR
Vianca R
1 reviews | Active since Jan 2021
19 Jan 2021, 15:12
CompCare Medical Scheme charging people who didn't take out medical care from them
While looking through various medical scheme options, CompCare got to my attention... I searched for their products and wanted a consultant to phone me after filling in my details and which product I'm interested in instead of someone phoning I've been signed up for a medical aid plan of more than R2500. I canceled it immediately when they started sending me welcoming emails but still got a bill. After never using it, never agreeing to anything, never signing anything. Now they're sending me handover emails if I don't pay this amount but I can't get a hold of anyone on the phone from the company. I'd really advise people to just not click on anything of theirs cause you will get billed for nothing.
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Replies (1)CompCare Medical Scheme's replyOfficial
26 Jan 2021, 10:27Good day Vianca
Thank you for bringing this matter to our attention. Please give us the opportunity to look into this matter and we will revert with an update for you within one business day.
Kind regards
The CompCare Wellness Medical Scheme customer experience team
Thank you for bringing this matter to our attention. Please give us the opportunity to look into this matter and we will revert with an update for you within one business day.
Kind regards
The CompCare Wellness Medical Scheme customer experience team
CompCare Medical Scheme's reply26 Jan 2021, 10:27
Official
Good day Vianca
Thank you for bringing this matter to our attention. Please give us the opportunity to look into this matter and we will revert with an update for you within one business day.
Kind regards
The CompCare Wellness Medical Scheme customer experience team
Thank you for bringing this matter to our attention. Please give us the opportunity to look into this matter and we will revert with an update for you within one business day.
Kind regards
The CompCare Wellness Medical Scheme customer experience team
