JT
Jeanette T

1 reviews | Active since Feb 2020

30 Apr 2021, 10:46

CompCare medical aid

The most useless medical aid. Asked for downgrading of my medical aid on 12 April and still wait for a reply to my request!!

0
Replies (4)
CompCare Medical Scheme
CompCare Medical Scheme's reply30 Apr 2021, 10:53
Official
Good day Jeanette

Thank you for bringing this matter to our attention. Please give us the opportunity to look into this matter and we will revert with an update for you within one business day. 

Kind regards 
The CompCare Medical Scheme customer experience team
JT
Jeanette T's update30 Apr 2021, 11:22
Reviewer Update
I have been waiting so long, I suppose another day or week would be in order. Perhaps you should also answer your phones!
CompCare Medical Scheme
CompCare Medical Scheme's reply30 Apr 2021, 11:28
Official
Dear Jeanette

Our sincere apologies for your experience. A consultant will be in touch. 

Kind regards 
The CompCare customer experience team
JT
Jeanette T's update30 Apr 2021, 12:28
Reviewer Update
I heard this so many times but nothing happens!