Compcare deside on your behalf

I've been changed without my knowledge to plans other than what i sighned up for. Witch don't cover my needs and i can not afford as it is 27% more expensive. If tried to chang to a plan more like one that i sighned up for, and was declined. You have no say in the matter. Try and email them... may get a resons 1 out of 10 mails saying we picked this for you, you have to pay. Phone, you never get to speak to the same person again. All i want is the consent i gave them to change me from hospital plan to a 100% more expensive plan, that pays some hospital cover, at some hospitals.