CM
Christiaan M

1 reviews | Active since Dec 2019

01 Sept 2021, 12:43

Compcare - Another failed company in our beloved SA

Avoid using compcare by any means possible..absolute joke.. My Father who was the main member passed away on the 14th of August 2021..Compcare have cancelled the medical aid without any communication and left my mother without cover as from today.. We have have been trying to get my mother back on the scheme for the last 2 weeks, with countless emails and calls, without any progress.. My mothers is, as of today not covered, she is on chronic medication, not covered.. Another failed company in our beloved South Africa.. Looks like this will be one to be sorted out in court..shocking..

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Replies (1)
CompCare Medical Scheme
CompCare Medical Scheme's reply01 Sept 2021, 13:00
Official
Dear Christiaan

We sincerely apologise for your experience. 

Thank you for bringing this matter to our attention. Please give us the opportunity to look into this matter and we will revert with an update for you within one business day. 

Kind regards 
The CompCare Medical Scheme customer experience team