RvdP
Ronnie van der Peet

1 reviews | Active since Jun 2016

04 Jun 2019, 09:15

Communication

I would just like to know why it takes so long to get a response via your email channel. The service is quite poor and it feels pointless making enquiries via email. Not everyone has time to sit on the phone

0
Replies (1)
CompCare Medical Scheme
CompCare Medical Scheme's reply04 Jun 2019, 09:31
Official
 Good day Ronnie

Thank you for bringing this matter to our attention. We were most concerned to receive your message and fully understand your concerns. Please give us the opportunity to look into this matter and we will revert with an update for you within one business day. 

Kind regards 

The CompCare Wellness Medical Scheme customer experience team 

Best regards,