CF
Cornelia F

1 reviews | Active since Jun 2024

25 Jun 2024, 10:00

Cannot obtain auth from compcare

For some reason i cannot get hold of auth for compcare This is very weird and makes me worry What happens when there is an emergency Also send e mail with no answer

0
Replies (3)
CompCare Medical Scheme
CompCare Medical Scheme's reply25 Jun 2024, 10:06
Official
Good morning Cornelia

We are so sorry to hear about your experience. We have escalated the matter and a consultant will be in touch with you to assist.

Kind regards
The CompCare customer experience team
CF
Cornelia F's update25 Jun 2024, 10:17
Reviewer Update
Thank you Waiting for the call
CompCare Medical Scheme
CompCare Medical Scheme's reply25 Jun 2024, 10:19
Official
Dear Cornelia, thank you. Please let us know if we can be of any further assistance.