NM
Nikki M

1 reviews | Active since Jul 2016

10 Aug 2022, 13:54

Bad experience - CompCare

Pay expensive for a medical aid that doesn't get back to you, no response when you email, don't accept the claim or just ignore the claim. I will not recommend you as a service provider to any person.

0
Replies (4)
CompCare Medical Scheme
CompCare Medical Scheme's reply10 Aug 2022, 14:23
Official
Good day Nikki

Thank you for bringing this matter to our attention. Please give us the opportunity to look into this matter and we will revert with an update for you within one business day. 

Kind regards 
The CompCare Medical Scheme customer experience team
NM
Nikki M's update12 Aug 2022, 11:43
Reviewer Update
I'm not surprised, I haven't heard anything from you guys! Empty promises and only wants money.
CompCare Medical Scheme
CompCare Medical Scheme's reply12 Aug 2022, 11:57
Official
Dear Nikki

Our customer service is experiencing problems getting through to you on the number provided on HelloPeter. May we kindly request that you inbox these details to us on our Facebook page? Please send your message to our inbox and a consultant will be in touch. https://www.facebook.com/CompCareMedicalScheme

Kind regards
The CompCare Medical Scheme customer experience team
NM
Nikki M's update11 Oct 2022, 12:27
Reviewer Update
I have sent a message on Facebook and received no feedback?
Not surprised, making empty promises again.
I think I gave you guys long enough to sort this out with me, however just like before, I'm being ignored. I will be taking this to the Ombudsman.