JJ
Jacqueleen J

1 reviews | Active since May 2012

12 Feb 2023, 21:16

Answers please

I would like to know why our prescription medicine is not paid from our savings anymore. During January it was and now suddenly it needs authorisation. I do not even know what that means. Our premiums are up to date and we have medical savings available.

0
Replies (1)
CompCare Medical Scheme
CompCare Medical Scheme's reply13 Feb 2023, 08:18
Official
Dear Jacqueleen

Thank you for bringing this matter to our attention. We will look into this and a consultant will be in touch to assist you as soon as possible. 

Kind regards
The CompCare customer experience team