Zero accountability, ************* ******.

Bought a Dremel tool from Communica, last product in shop in an unsealed box. Turned it on at home, smoke came out. Unit was returned unused within hours of purchase. Was told would have to be evaluated by supplier. The replacement was rejected, but it came to my attention that the supplier was not told the full story, there was concealment by Communica. The end result is that I have been duped by Communica, who have destroyed a 35-year relationship in seconds. It is clear that this company cannot be trusted.