NPS Score
-100
Recommended: Unlikely
Dec '25 - Nov '26
Frequently Asked Questions About Communica
How is Communica rated on Hellopeter?
Hellopeter has tracked Communica across 71 reviews. Communica hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Communica? Write a review to help others decide.
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Sept 2019
Poor customer service with no support at all
Do not ever make an online purchase with these people. Once you have paid you get no communication on the status of your order. On 6 April I ordered 3 (sonoff) items to the value of R737 which included R80 delivery. On 11 February I made an enquiry on their website as I had received no response after payment. On 13 February I received notification that the parcel is being packed and was going out for delivery. Once received several days later I installed these and one of the basic switches were faulty. I sent an email to them on 29 April advising them of this. I have yet to have a response to my email. They deserve no stars
1 reviews | Active since Sept 2019
Poor customer service with no support at all
Do not ever make an online purchase with these people. Once you have paid you get no communication on the status of your order. On 6 April I ordered 3 (sonoff) items to the value of R737 which included R80 delivery. On 11 February I made an enquiry on their website as I had received no response after payment. On 13 February I received notification that the parcel is being packed and was going out for delivery. Once received several days later I installed these and one of the basic switches were faulty. I sent an email to them on 29 April advising them of this. I have yet to have a response to my email. They deserve no stars
1 reviews | Active since Feb 2026
9-Unit Rack wall mount.
Bought a 9 Rack wall-mount unit from Communica. According to there website, it should have come fully assembled, it was not. It also did not come with instructions on how to assemble it. When I called them, they put me through from person to person, every time I need to explain the problem to a new person, finally came to a person that said it should have been fully assembled and that they will find out that happened and call me back, I am a still waiting for this person to call me back. After 30 minutes, i called them, I could not get a hold of the person and the phone cut out, I decided it is not worth the effort! I strongly advise you to pay a little extra and get your supplies from a company that is professional and reliable, with other words don't buy it from Communica!
1 reviews | Active since Feb 2026
9-Unit Rack wall mount.
Bought a 9 Rack wall-mount unit from Communica. According to there website, it should have come fully assembled, it was not. It also did not come with instructions on how to assemble it. When I called them, they put me through from person to person, every time I need to explain the problem to a new person, finally came to a person that said it should have been fully assembled and that they will find out that happened and call me back, I am a still waiting for this person to call me back. After 30 minutes, i called them, I could not get a hold of the person and the phone cut out, I decided it is not worth the effort! I strongly advise you to pay a little extra and get your supplies from a company that is professional and reliable, with other words don't buy it from Communica!
1 reviews | Active since May 2011
go to TakeALot
Wanted to buy cctv cameras during black friday 2025, but reading the after service messages I'm going to save myself a LLOOTT of heartache, and just go to TakeALot.
1 reviews | Active since May 2011
go to TakeALot
Wanted to buy cctv cameras during black friday 2025, but reading the after service messages I'm going to save myself a LLOOTT of heartache, and just go to TakeALot.
1 reviews | Active since May 2016
No replies to emails suddenly
Used to think highly of you. Good pricing, good service and good range. But when I now sent you an email 2 times with no reply I feel disrespected.
1 reviews | Active since May 2016
No replies to emails suddenly
Used to think highly of you. Good pricing, good service and good range. But when I now sent you an email 2 times with no reply I feel disrespected.