Disgusting Service!!!

Your service is DISGUSTING!!! On on the 23rd of May I purchased a Paradox NVX80 Passive for R3259.00

On the 1ST of march this year the unit stopped working. I dropped it off with your Customer Care division on the 2nd of March with Fortunatus. To this point, I am unable to get a single bit of feedback. I am constantly given the same uselss response. "its still with our supplier"

I never receive a call back when promised, emails go un-answered or I get the same generic useless response.

This was not a cheap piece of equipment and you are compomising my safety & security by not resolving this!

FIX THIS UNIT OR GIVE ME A REFUND!!!!