JW
Jacqui W

1 reviews | Active since Jul 2021

29 Jul 2021, 13:29

**** !!!

It’s been over a month that my internet has been cut off. Haylay has done zero follow up since my last email to her in June.

Supersonic has stated they will not reactive my wifi because no payment of 6 months was made to them. That time I had made payments unto Cometprojects accounts, I was never giving proof of payment nor to show funds were payed into my account.

I’m super frustrated and annoyed at this matter, I work from home, I have kids who school from home we all have been inconvenienced greatly. I want my internet restored or refund my money. I should not be dealing with billing issues when I have paid.

If no one resolves this issue by tomorrow Friday 1 pm I will seek legal advice.

Worst service from a company I ever received and I’m not letting this go, trust and believe

0
Replies (1)
Comet Projects Fibre
Comet Projects Fibre's reply30 Jul 2021, 07:53
Official
Good day, please accept our apologies with regards to how your query has been handled and the inconvenience caused. We will make a point that an agent makes contact with you today and assists you with resolving your query. Kind Regards Comet Projects Support.