IR
Ian R
1 reviews | Active since Feb 2021
12 Feb 2021, 16:36
Bad Service
I have been in contact with Comet to sort out my sudden Internet outage which now seems to be a billing issue as Supersonic has informed me they have not received any payments on my account. Now suddenly I cant get hold of anyone at Comet to find out if they have made any payments to Supersonic. I have not had any issues in the past but now it seems something has gone wrong.
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Replies (2)IR
Ian R's updateReviewer Update
15 Feb 2021, 18:28My billing issue still has not been sorted out. I can't get hold of anyone at Comet, this is starting to feel like a ****. Has anyone else had this problem!?
IR
Ian R's update15 Feb 2021, 18:28
Reviewer Update
My billing issue still has not been sorted out. I can't get hold of anyone at Comet, this is starting to feel like a ****. Has anyone else had this problem!?
Comet Projects Fibre's replyOfficial
02 Mar 2021, 10:47 Good Day Ian, We apologies for the frustration this on this matter and inconvenience caused. We have been informed that management at Comet Projects has made contact with you in resolving your query. We will make sure that they contact you and resolve this matter as soon as possible. Kind Regards Comet Projects Support
Comet Projects Fibre's reply02 Mar 2021, 10:47
Official
Good Day Ian, We apologies for the frustration this on this matter and inconvenience caused. We have been informed that management at Comet Projects has made contact with you in resolving your query. We will make sure that they contact you and resolve this matter as soon as possible. Kind Regards Comet Projects Support